Question 1

How quickly can I get started?

Accepted Answer

Most pros are up and running in under 60 seconds. No credit card required to start, and we import your existing client list automatically.

Question 2

Who is Joblinkers built for?

Accepted Answer

Home-service businesses with one truck or fifty — HVAC, plumbing, electrical, cleaning, landscaping, handyman, pest control, remodeling, pool service, carpet cleaning, pressure washing, and garage-door pros.

Question 3

What is the Joblinkers Network?

Accepted Answer

The Joblinkers Network is our invite-only beta marketplace that connects you with local customers looking for your services. CRM subscribers get marketplace credits as a perk — it's an optional growth lever, not a requirement. We're rolling it out gradually by city and trade.

Question 4

How much does Joblinkers cost?

Accepted Answer

Every paid plan starts with a 7-day free trial. Starter begins at $49/month, Pro is $149/month, and Business is $249/month — with more team capacity, AI tools, and automation unlocked as you move up. Save up to 20% by paying annually.

Question 5

Is there a free trial?

Accepted Answer

Yes. Every paid plan starts with a 7-day free trial, so you can test scheduling, estimates, payments, and AI workflows before choosing Starter, Pro, or Business.

Question 6

Are there setup fees or contracts?

Accepted Answer

No setup fees and no long-term contracts. Pay monthly or annually, and cancel any time from your billing settings.

Question 7

Can I switch plans later?

Accepted Answer

Yes. Upgrade or downgrade at any time. Changes prorate immediately, and your team and data stay exactly where they were.

Question 8

What can the AI assistant do?

Accepted Answer

Your AI assistant handles customer intake calls, sends appointment reminders, follows up on outstanding estimates, requests reviews after completed jobs, and can even book appointments on your behalf. Think of it as a virtual receptionist that never sleeps.

Question 9

Will customers know they are talking to AI?

Accepted Answer

The voice is natural, but we never claim to be a human. Customers hear a friendly receptionist named after your business. Calls can also be transferred to your phone at any time.

Question 10

Can the AI book appointments into my calendar?

Accepted Answer

Yes. The AI checks your live availability, books the appointment, and sends both you and the customer a confirmation. It also captures address, job type, and any photos the customer wants to send.

Question 11

What happens to calls outside business hours?

Accepted Answer

The AI answers 24/7 by default. Overnight and weekend calls are booked or qualified instantly, and you see the job on your dispatch board the moment you wake up.

Question 12

How fast can I be set up?

Accepted Answer

Most pros are up and running in under 60 seconds. You enter your business name, link a calendar, and we generate your booking page, AI receptionist script, and pricebook starter automatically.

Question 13

Will you migrate my data?

Accepted Answer

Yes. We import your client list, recurring jobs, and pricebook from QuickBooks, Jobber, Housecall Pro, or a CSV. White-glove migration is included on the Pro plan and above.

Question 14

What if my team is not technical?

Accepted Answer

Joblinkers is built for the truck, not a back office. The mobile app is one-thumb-friendly, the dispatch board uses drag-and-drop, and the AI receptionist replaces phone tag instead of adding more screens.

Question 15

Is my data secure?

Accepted Answer

Absolutely. We use bank-level encryption, regular security audits, and SOC 2 compliance standards. Your client data, financial information, and business records are protected with industry-leading security measures.

Question 16

Where is my data stored?

Accepted Answer

All customer data is stored encrypted at rest in regional, SOC 2-audited cloud infrastructure (US-based by default). Backups run automatically and are retained for 30 days.

Question 17

Do you sell or share my customer data?

Accepted Answer

Never. Your customer list, job history, and call recordings are yours. We do not sell or share them with third parties, and you can export everything from your settings at any time.

Question 18

Are AI calls recorded?

Accepted Answer

Call recordings and transcripts are stored privately inside your account so you can review them. Two-party consent states get an automated disclosure at the start of every call.

Question 19

Does Joblinkers integrate with my existing tools?

Accepted Answer

Yes — Joblinkers connects with QuickBooks, Stripe, Google Calendar, Zapier, and many more tools you already use. Import your existing client list in minutes and keep your workflow running smoothly.

Question 20

Does Joblinkers integrate with QuickBooks?

Accepted Answer

Yes. Invoices, payments, and customers sync bidirectionally with QuickBooks Online, so your books stay up to date without double entry.

Question 21

How do online payments work?

Accepted Answer

Stripe is built in for credit cards, debit, and ACH. Customers pay from a mobile-friendly invoice link, and the payment is automatically recorded against the job.

Question 22

Can I sync my calendar?

Accepted Answer

Yes. Two-way sync with Google Calendar and Microsoft Outlook means appointments booked anywhere — phone, website, AI receptionist — show up everywhere.

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